FAQ
General
Section titled “General”How is an Accovod profile different from an incognito tab?
Section titled “How is an Accovod profile different from an incognito tab?”Incognito only hides history from you; the site still sees your IP and device fingerprint. An Accovod profile is a separate “device”: its own storage, proxy, language, timezone and fingerprint. See What is Accovod.
How many profiles can I create?
Section titled “How many profiles can I create?”Unlimited in local groups. In cloud groups, it depends on your plan. Your account page shows the current limit, and Accovod warns you before you go over it.
Which engine does Accovod use?
Section titled “Which engine does Accovod use?”On macOS, WebKit — the same as Safari. That’s why Safari is the recommended browser for profiles there: the engine behaves exactly like what the profile claims to be.
On Windows, Chrome or Edge (Beta) — chosen when the profile is created.
Chrome or Edge on Windows?
Section titled “Chrome or Edge on Windows?”Chrome for most tasks. Edge when a site requires Edge specifically or misbehaves in a Chrome profile. A profile’s engine can’t be changed later, so create a separate profile to try it.
Where does Accovod for Windows keep profiles?
Section titled “Where does Accovod for Windows keep profiles?”Local groups live in the cef\sessions folder next to Accovod.exe. That’s the folder to copy when moving to another computer. See Teamwork and migration.
Can I repeat actions in several profiles at once?
Section titled “Can I repeat actions in several profiles at once?”On Windows, yes — with the Synchronizer. Both systems have Automator, which can run in every profile of a group.
Proxies
Section titled “Proxies”Do I need a proxy?
Section titled “Do I need a proxy?”Not for one account per service. For several accounts on the same service — yes, a separate one for each. Otherwise the site links them by the shared IP.
The proxy check passes, but the site won’t open.
Section titled “The proxy check passes, but the site won’t open.”Check the type — HTTP or SOCKS5. After changing the proxy, save the profile and reload the page; on macOS, if needed, right-click the reload button → Recreate.
What happens if the proxy goes down?
Section titled “What happens if the proxy goes down?”Pages stop loading. Accovod doesn’t fall back to your real IP, so the account isn’t exposed.
Logging in and cookies
Section titled “Logging in and cookies”What cookie format do I need?
Section titled “What cookie format do I need?”A JSON array — what Cookie-Editor exports. See Cookies and logging in.
I pasted cookies but the site asks me to log in.
Section titled “I pasted cookies but the site asks me to log in.”The cookies expired, belong to another domain, or the proxy is in a different country. Ask for a fresh export and use a proxy from the account’s country.
A CAPTCHA keeps failing.
Section titled “A CAPTCHA keeps failing.”- Check the proxy’s Fraud Score — “dirty” IPs get harder CAPTCHAs.
- Switch Fingerprint Protect to V3 More Native in Settings.
- Make sure language and timezone match the proxy’s country.
Performance
Section titled “Performance”My computer slows down with many profiles.
Section titled “My computer slows down with many profiles.”Turn on Only Active in Settings: only the open profile stays loaded. Windows also has the in-between Load When Selected mode. Block Images and, on Windows, Block Video help too.
A site looks broken or a button doesn’t work.
Section titled “A site looks broken or a button doesn’t work.”Try V3 More Native and reload the page; on macOS, Recreate the profile. On Windows you can also create a profile on the other engine. If that doesn’t help, contact support and name the site.
Groups and sync
Section titled “Groups and sync”A profile disappeared from the list.
Section titled “A profile disappeared from the list.”Most likely another group is open. Click the group name above the list and switch. Also check collapsed folders.
How do I move profiles to a new computer?
Section titled “How do I move profiles to a new computer?”Cloud groups appear on their own after you sign in. Local ones move with Groups → Export and Import on macOS, or by copying the cef\sessions folder on Windows. See Teamwork and migration.
Changes from my Mac don’t show up on the iPhone.
Section titled “Changes from my Mac don’t show up on the iPhone.”The group has to be a cloud group. On the iPhone: Settings → Cloud → Sync current session. See Sessions and sync.
License
Section titled “License”How do I move my license to another computer?
Section titled “How do I move my license to another computer?”On your account page, click Rebind next to the license — it moves to the new computer right away.
My license expired.
Section titled “My license expired.”Renew it on your account page with Renew. Your profile data is kept.
Didn’t find an answer?
Section titled “Didn’t find an answer?”- Telegram: @AccovodSupportBot
- Email: accovod@gmail.com
Describe what you did, what you expected and what happened. A screenshot speeds things up a lot.